Account Deletion Implementation

To delete your Lumila account and all associated data (including personal data, your saved tarot reading records and notes, and app usage data), you can delete it by yourself from the app, or please send an email to: lumila.service@gmail.com. We will manually delete all associated data within 7 days of receiving your request, except for certain financial records required to be retained by law.


Privacy Policy

This privacy policy applies to the Lumila app for mobile devices, together with any related services operated by Lumila (collectively, the "Application"). Lumila is hereby referred to as the "Service Provider".


Information Collection and Use

The Application may collect information when you download, access, or use it. The information collected depends on how you use the Application and may include:


Cookies and tracking technologies

The Application or its third-party SDKs may use cookies, SDKs, pixels, and similar technologies to support functionality, analytics, or service delivery. Where required by applicable law, the Service Provider will obtain consent before using non-essential tracking technologies.


Your Rights

You may request access to, correction of, or deletion of your personal data held by the Service Provider. To exercise these rights, or to withdraw consent where processing is based on consent, contact the Service Provider at lumila.service@gmail.com.


Your California privacy rights (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information is collected, the right to delete personal information, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising these rights. To exercise your CCPA/CPRA rights, contact the Service Provider at lumila.service@gmail.com.


Artificial Intelligence

The Application uses OpenAI's API to generate tarot reading interpretations when you choose to use AI-related features. AI processing is optional and only occurs after you select an AI-related feature.

To provide AI-generated interpretations, the Application sends the following information to OpenAI for processing: the tarot cards drawn, the tarot spread used, the reading topic selected from the Application's predefined topic options, and your birthdate if you have provided it. The reading topic is selected from predefined options provided by the Application, such as general topics related to wealth, career, relationships, or personal reflection, and is not a free-text field entered by the user.

The information sent to OpenAI does not include your name, email address, Apple or Google account identifier, saved personal notes, or manually saved reading history. However, because AI-generated readings may be linked to your account within the Service Provider's own systems if you choose to save them, this information is treated as personal data under this Privacy Policy.

AI-generated interpretations are provided for entertainment and personal reflection purposes only. They should not be considered professional, legal, medical, financial, psychological, or other advice. You should not rely on AI-generated tarot interpretations as the sole basis for important decisions.

Personal notes that you choose to write and save in the Application are not sent to OpenAI for AI interpretation. They may be stored using Supabase, the Service Provider's cloud hosting, database, and infrastructure provider, solely to provide the Application's save, sync, and account-related features.

All AI processing is performed in accordance with this Privacy Policy, OpenAI's applicable policies, and applicable laws. If you have questions about the AI features or data processing, please contact the Service Provider.


The Service Provider may use the information you provide to send important information, required notices, and, where permitted by law, marketing communications.


For a better experience while using the Application, the Service Provider may require you to provide certain personally identifiable information. The information the Service Provider requests will be retained and used as described in this privacy policy.


Third Party Access

The Service Provider uses trusted third-party service providers to operate, maintain, secure, and improve the Application. These providers may process certain information only as necessary to provide their services to the Service Provider.

These third-party service providers may include Apple and Google for sign-in and authentication services, Firebase services such as Google Analytics for Firebase and Firebase Crashlytics for analytics, diagnostics, and crash reporting, Supabase for cloud hosting, database, and infrastructure used for account, saved reading, and note storage, and OpenAI for AI-generated tarot interpretations when you choose to use AI-related features.

When AI-related features are used, OpenAI receives only the information needed to generate the interpretation, such as the cards drawn, the spread used, the predefined reading topic selected, and your birthdate if you have provided it. OpenAI does not receive your name, email address, Apple or Google account identifier, saved personal notes, or manually saved reading history from the Application.

Personal notes that you choose to save are not sent to OpenAI for AI interpretation. They may be stored using Supabase, the Service Provider's cloud hosting, database, and infrastructure provider, solely to provide the Application's save, sync, and account-related features.


International Data Transfers

The Service Provider or its third-party service providers may transfer personal data to countries outside your country of residence, including outside the European Economic Area (EEA). Where applicable law requires safeguards for international transfers, the Service Provider will use appropriate mechanisms.

Data protection laws in other countries may differ from those in your jurisdiction. Where required by law, the Service Provider will apply appropriate safeguards and obtain any consent required for the transfer.


Please note that the Application utilizes third-party services that have their own Privacy Policy about handling data. Below are the links to the Privacy Policy of the third-party service providers used by the Application:


The Service Provider may disclose User Provided and Automatically Collected Information:


Opt-Out Rights

You can stop further collection of information from your mobile device by uninstalling the Application. Uninstalling will stop the Application from collecting data from your device, but it does not automatically delete information that has already been transmitted to the Service Provider or to third parties.

To request deletion of your personal data, to withdraw consent, or to exercise any of your rights, contact the Service Provider at lumila.service@gmail.com.


Data Retention Policy

The Service Provider retains personal data based on its necessity for the stated purposes:

You may request deletion of your personal data, subject to any legal obligation to retain it. If you want the Service Provider to delete User Provided Data submitted through the Application, please contact them at lumila.service@gmail.com. Please note that some User Provided Data may be required for the Application to function properly.


Children

The Application is not intended for children under 16 years of age, or such higher age as required by applicable law. The Service Provider does not knowingly solicit data from children or market the Application to them.


Where parental or guardian consent is required under applicable law, the Application is not intended for use without that consent. The Service Provider does not knowingly collect personally identifiable information from children under 16 years of age in violation of applicable law. In the event the Service Provider discovers that a child has provided personal information, the Service Provider will immediately delete this from their servers. If you are a parent or guardian and you are aware that your child has provided the Service Provider with personal information, please contact the Service Provider (lumila.service@gmail.com) so that they will be able to take the necessary actions.


Security

The Service Provider is concerned about safeguarding the confidentiality of your information. The Service Provider provides physical, electronic, and procedural safeguards to protect information the Service Provider processes and maintains.


Data Breach Notification

If a data breach occurs that affects your personal data, the Service Provider will notify you in accordance with applicable legal requirements, including, where required, providing information about the nature of the breach and the steps being taken to address it.


Changes

The Service Provider may update this Privacy Policy from time to time. The Service Provider will notify you of material changes by posting the updated Privacy Policy with an effective date. Where required by law, the Service Provider will seek your consent to material changes before they take effect.


Previous versions of this Privacy Policy will be maintained and made available upon request by contacting the Service Provider at lumila.service@gmail.com.


This privacy policy is effective as of 2026-06-08


Your Consent

Where processing is based on consent, you provide that consent by affirmatively opting in to the relevant feature or action. You may withdraw consent at any time without affecting processing carried out before withdrawal. Processing based on other lawful bases is carried out as described above.


Contact Us

If you have any questions regarding privacy while using the Application, or have questions about the practices, please contact the Service Provider via email at lumila.service@gmail.com.


This privacy policy page was generated by App Privacy Policy Generator